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Navigating the New Home Warranty Process in Calgary: 4 Common Questions Answered

Discover essential information about the Alberta New Home Warranty Program in Calgary. Learn what’s covered, how to prepare for warranty walkthroughs, and how builders rectify warrantable items.

Are you a homeowner in Calgary, Alberta, navigating the new home warranty process? Here are some common questions answered to help you understand and make the most of your warranty coverage:

What Does the Home Warranty Cover?
The Alberta New Home Warranty Program, mandatory for all builders in Calgary, provides protection against defects in workmanship and materials, excluding regular maintenance. Here’s what’s covered:

  • First Year: Defects in material and workmanship like trim separation, drywall cracks, and door adjustments.
  • First Two Years: Defects in the HVAC, electrical, and plumbing delivery systems such as faulty electrical switches and loose plumbing fixtures.
  • First Five Years: Envelope defects such as siding, gutters and soffits, and the roof.
  • First Ten Years. Structural defects such as unforeseen settling and foundation cracks.

To learn more about the minimum coverage visit the Alberta New Home Warranty page.

Preparing for Home Warranty Walkthroughs:
Homeowners should inspect their homes one month before the warranty anniversary, commonly hiring qualified inspectors for thorough checks. Creating a list of warrantable items streamlines the process and ensures preventive measures are taken.

How Will Builders Rectify Warrantable Items?
Builders in Calgary adhere to the Alberta New Home Warranty Performance Guidelines for fixing warrantable issues discovered during walkthroughs. These guidelines cover various warranty levels and acceptable repair standards, ensuring quality rectification.

Disputing Warranty Items:
If builders fail to respond adequately to warranty requests or provide subpar repairs, homeowners can contact their home warranty provider directly. The provider’s information is found on the completion certificate. Builders are obliged to fix warranty items, and if they don’t, the warranty provider can intervene at the builder’s expense.

By understanding these aspects of the new home warranty process in Calgary, homeowners can effectively navigate and ensure their homes remain protected. Contact us for more information about New Home Warranty.

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